Bonny Brookes, a skilled electrician working in the marine industry, chose ToolTime to help streamline and organise her work. As a specialist in boat electrical maintenance and repair, Bonny needed a solution that could accommodate the complexities of her trade.
Key Challenges Before Using ToolTime
- Managing admin tasks in a growing business: Like many tradespeople, Bonny is hands-on and great at physical tasks but found it difficult to stay on top of her admin. As the demand for Bonny's services grows, so has her workload: she struggled with keeping track of all the moving parts of her business, from job schedules to customer communications.
- Staying organised in a dynamic environment: Working on boats presents unique challenges: weather conditions, shifting schedules, and emergency situations make it difficult to maintain a fixed routine.
- Maintaining a professional image: In a competitive industry, Bonny wanted her business to stand out. She needed a system that could help her appear professional and reliable to customers.
How ToolTime Solves These Challenges
- Customised for her trade: ToolTime offers the flexibility and customisation Bonny needs to support the highly specialised nature of her work. With both web and mobile apps that sync in real-time, Bonny can easily refer back to important details while on the go. This helps her keep track of everything she needs to bring to each job, reducing the risk of forgotten tasks or equipment.
"My job is very specific and specialised, so I needed something that really complements that. ToolTime is both flexible and customisable, so it meets my needs perfectly."
- Professional documents and customer experience: ToolTime enables Bonny to create polished, professional invoices that impress her clients. With easy-to-use features, she can quickly send out clear, well-organised documents, giving her customers a positive impression of her business. ToolTime also helps Bonny keep her customer communication organised, enabling her to respond quickly and efficiently.
"Using ToolTime has allowed me to reduce my workload and get back more free time—it's nice coming back from a job, doing my admin, and then switching off."
- Better admin workload management: ToolTime has helped her manage the increasing complexity of her business by streamlining tasks and improving her overall efficiency. By reducing the time spent on administrative tasks, Bonny can now complete her paperwork faster and enjoy more free time and a better work-life balance
"ToolTime helps me be more professional—I can send out really nice-looking invoices to my customers. Email with ToolTime looks really professional to my customers. It helps me stand out from other competitors."
